Do you want to be part of a business that genuinely values entrepreneurialism, innovation and individual accountability? We focus on our customers and are proud of the difference our technology makes.
We partner with some of the biggest manufacturing companies in the world and our technical innovations are used to enhance well-known brands across multiple industries.
Position Summary
Red Lion Controls has an opportunity for a Repair and Calibration Supervisor.
A successful candidate will lead the team in Repair to attain various standard KPIs, while helping to further enhance a positive culture.
Red Lion as an organization has embraced Lean as an operating philosophy and thus will look to the new Repair and Calibration Manager to explore and implement opportunities to improve efficiency in how the department manages its activities.
Key Job Functions
Leads team to facilitate internal and external product repairs and calibrations.
Provides feedback to stakeholders around repair and quality issues.
Creates and presents reports relevant to departmental performance.
Facilitates and or schedules equipment calibration.
Responsible for assisting and or developing corrective actions for problematic SKUs.
Provide guidance on priorities and ensure that the team is focused on achieving strategic targets as set by management.
Assist and at times drive continuous improvement projects for the repair team.
Ensures team adherence to ECOs and specific customer policies/requests.
Communicates internally and externally to resolve customer issues.
Work cross-functionally with customer service, sales, operations, and tech support as needed.
Interprets drawings/schematics/test procedures/and bills of material as necessary.
Has the ability to solder to industry standards.
Maintains historical knowledge for service of legacy product lines throughout warranty period.
Minimum Qualifications
High School Diploma or GED required.
Associate or bachelor’s degree in electrical engineering preferred.
2+ years of progressive operations experience, preferably in an electronic repair capacity
Experience with electronic test equipment preferred.
Experience with an ERP system (IFS would be ideal, but not required)
Strong written and oral communications skills, including Microsoft Office
Organizational skills with ability to set priorities.
Endorse, support, and model the Company’s core values of:
Aim High
Be True
Own It
Red Lion is focused on being THE Industrial Data Company™.
We empower industrial organizations around the world to unlock the value of data by developing and manufacturing innovative products and solutions to access, connect and visualize their information.
Red Lion’s global manufacturing and support facilities serve customers in factory automation, alternative energy, oil and gas, power and utilities, transportation, water and wastewater industry segments.
We provide scalable solutions for cloud connectivity, edge intelligence and asset management, industrial Ethernet switches and industry leading panel meters and operator panels, to make it easy for companies to gain real-time data visibility that drives productivity.
Red Lion is part of Spectris plc, the experts in providing insight through precision measurement.
Red Lion Controls provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
In addition to federal law requirements, Red Lion Controls complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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