Director of Community Services

Job Title: Director of Community Services Classification: Exempt Definition and Basic Function: Responsible for overseeing the management and supervision of the following Home & Community based services: Respite, Companion, In-Home and Community Supports, as well as non-medical homecare in keeping with the mission, ministry, and Core Values of Jessica & Friends Community.
Accountability: Chief Executive Officer Essential Responsibilities: The Director of Community Services shall manage the Medicaid Waivers and other Personal Support Services to ensure that the programs are in full compliance, with regulatory requirements with its policies and procedures with all state and federal agencies (ODP, OLTL, DOH, etc.
).
Continue to develop a department team that will provide high quality, caring direct support services.
Develop, implement, and continuously refine as needed, in collaboration with the CEO and the department staff, a long-range strategic plan for the Home Care Programs.
Consistently market and promote Home Care services to ensure a 10% growth annually.
Regularly speak to groups about services (i.
e.
supports coordinators, churches, civic organizations, social workers, etc.
) Develop, monitor and maintain the budget of the Home Care Programs to maintain services within 85% of authorized units.
Continue to mentor departmental staff to ensure their growth.
Approves (assists with implementation) all monthly billing and payroll for the Home Care Program.
Facilitates bi-monthly staff meetings to review referrals, incident reports and other issues and to report all major concerns to the CEO.
Inform Executive CEO of dates/times of meetings.
Completes corrective action reports for ODP, OLTL, and DHS.
Completes performance evaluations for staff directly supervising.
Reviews performance evaluations of direct service staff.
Attend monthly provider meetings.
Evaluates direct report’s performance evaluations, counsels, and disciplines staff as necessary.
Approves program documentation and procedures; and incorporates them policy and procedure manual.
Approves ordering of supplies and equipment for the Home Care Department.
Performs interviews with candidates for direct service positions.
Keep current with the governmental requirements of the programs by reading the Waiver operation manual and the informational memorandums, and communicate any changes to the employees in the department.
Must be aware of the Individual Rights.
Work Schedule: The Director of Home and Community Services position is a Full time, hybrid remote with local travel required, scheduled 40 hours per week Monday through Friday 8:00 AM - 4:30 PM (FLEX).
Occasional evening and weekend hours may be necessary.
This position may occasionally provide direct care on short notice in the event of an emergency.
Travel is to be expected a couple of weeks per month within the assigned territory.