Front Desk Agent

Front Desk Agent Responsibilities: - Greet and welcome guests in a friendly and professional manner - Register guests and assign rooms, ensuring all necessary information is obtained - Answer phone calls and provide information to guests or transfer calls to appropriate departments - Handle guest check-ins and check-outs efficiently and accurately - Process payments and maintain accurate records of guest transactions - Respond to guest inquiries and resolve any issues or complaints in a timely manner - Provide recommendations for local attractions, restaurants, and services to enhance the guest experience - Maintain a clean and organized front desk area Experience: - Previous experience in customer service or hospitality preferred - Familiarity with phone systems and basic computer skills - Excellent communication and interpersonal skills - Strong attention to detail and organizational abilities - Ability to multitask and prioritize tasks effectively We offer competitive pay, opportunities for career growth, and a positive work environment.
If you are a friendly, customer-focused individual with a passion for providing exceptional service, we would love to hear from you.
To apply, please submit your resume along with a brief cover letter outlining your relevant experience.
Job Type: Part-time Schedule: * 8 hour shift * Holidays * Weekends only Work setting: * In-person Ability to Relocate: * York, PA: Relocate before starting work (Required) Work Location: In person