Job Overview: We are seeking a friendly and customer-oriented individual to join our team as a Front Desk Agent.
As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience from check-in to check-out.
Responsibilities: - Greet guests with a warm and welcoming demeanor - Check-in and check-out guests efficiently and accurately - Handle guest inquiries, requests, and complaints promptly and professionally - Provide information about hotel amenities, local attractions, and dining options - Process payments and maintain accurate records of guest transactions - Maintain the cleanliness and organization of the front desk area - Assist with reservations and room assignments - Collaborate with housekeeping and maintenance staff to ensure guest satisfaction - Upsell hotel services and amenities to enhance the guest experience Skills: - Cash handling experience - Basic math skills for processing payments and handling cash transactions - Strong sales skills, particularly in technology, electronics, jewelry, or technical products - Ability to demonstrate product features and conduct product demos - Bilingual proficiency is a plus - Excellent communication skills, both verbal and written - Ability to multitask in a fast-paced environment - Strong problem-solving skills to address guest concerns effectively Join our team as a Front Desk Agent and enjoy a rewarding career in the hospitality industry.
We offer competitive pay, opportunities for career advancement, and a positive work environment.
Apply today to become part of our dedicated team!
Job Types: Full-time, Part-time
Pay: $14.
00 - $17.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Employee discount
* Flexible schedule
* Paid time off
Shift:
* Evening shift
Weekly day range:
* Every weekend
* Monday to Friday
* Rotating weekends
Ability to Relocate:
* York, PA 17402: Relocate before starting work (Required)
Work Location: In person
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